CUSTOMER REVIEWS

07519 682866

0116 4 30 30 30

INFO@TRANSFORMHEATING.CO.UK

We would love to hear about your experience with Transform Heating.

We cannot recommend Martin highly enough. He initially checked our gas fire and found out the faults – once the parts were ordered and received, he returned (on time and agreed date) to fit the parts and service the fire. Martin was very thorough and professional, having carried out all gas checks required. We would most definitely recommend Martin – excellent job.!!

John Kettell
Leicestershire

Martin came highly recommended from a local tradesman and we were not disappointed. From the initial inspection and assessment we were given clear advice and guidance to enable us to decide on our needs. Martin and his team then responded quickly to fit the work in and completed it tidily and in good time. Communication, documents and follow up commitments were all very thorough, clear and easy to understand. My wife suffers with a condition that makes our heating essential and from initial inspection to completion Martin did the job in less than a week!

Neil Lewin
Leicestershire

Martin was brilliant. Set up an appointment for boiler service and gas hob installation super quick, turned up when expected and got straight to work. Friendly, polite and efficient. Did a great job. Will be using again and would definitely recommend.

Rosemarie
Leicester

Professional, Knowledgeable, Precise!

Work completed was outstanding, efficient and effective. Every step of the way details were given of what was being done to educate. Everything was cleared and cleaned after work was completed and rubbish and waste was disposed of. I recommend Martin to everyone that wants a excellent job being done and peace of mind.

Shabz
Leicester

Very satisfied about whole replacement of boiler, Martin is very nice and Professional, especially very reliable guy, not just only done the job properly, he also finished work with clean ending. highly recommend use him if you got problem with boiler, he won’t let you down.

Lin Hu
Leicester

Martin is reliable, thorough, fair, safe and absolutely brilliant. Highly recommended. I wouldn't use any other gas engineer. It'll be Martin every time from now on. I absolutely trust him.

Colleen Molloy
Leicester

Thank you very much for the certificate – I understand that the engineer was extremely thorough and worked until around 8.30/9pm last night – the tenant was extremely grateful and full of praise for the engineer.

Adams and Jones Estate Agents
Market Harborough

Needed a boiler service, engineer was very professional and tidy. Great service and will use again. Thanks

Gurmit Singh
Leicester

Very good service. Would recommend him 100%

Alice Kemp
Leicester

Martin serviced my boiler and capped off my two fireplaces as I no longer use them. He’s brilliant. I’ve never had my boiler serviced so thoroughly. I like his work ethics. With him, he’s not trying to make the most money out of you, it’s all about doing a good job. I ended up paying less, then I originally planned. I definitely recommend him. After all these years, I’ve finally found a good one!

Nay W
Leicester

Had a very good experience with this company. The engineer turned up on time, was friendly and restored heating to my place. The engineer also gave me some top tips to help me in the future self solve issues without having to call out an engineer. All round good service. I would recommend Transform Heating

Craig Stokes
Leicester

Great service, on time and very professional

Ms K & Mr J Bilson
Leicester

Will definitely be recommending Transform Heating to friends and family. Engineer was on time and had our heating back up and running in no time Thanks again

David

We would like to thank you and your team for an excellent and professional job. We would have no hesitation in recommending your company in the future.

John Ingrim
Oakham

Gentleman was prompt courteous and thorough

Caroline W
Leicester

Excellent work, professional, reasonably priced. Can't recommend highly enough. I wasn't sure if I had a problem with my gas and various local firms wanted to charge me £300-£500 for replacing pipework even though they didn't test it to see where the problem was coming from. Martin came round and spent 2 hours running extensive tests including ringing National Grid to confirm his test results, and found there was no problem with the pipes so I didn't need to pay £300-£500 having them replaced which all the other local firms were trying to get me to do. Martin ran loads of exhaustive tests and left me print outs of the report and results, confirmed there was no leak and also saved me the trauma of having all my floor being dug up and then having to employ other people to put it back together. He was also helpful, friendly and came round within a few days (some firms said they couldn't come round for 6 weeks due to being busy). I honestly can't recommend him high enough.

Katherine
Leicester

Thank you very much for the certificate – the engineer was extremely thorough and worked until around 8.30/9pm last night – the tenant was extremely grateful and full of praise for the engineer.

Jenny
Market Harbourough

Extremely impressed with Martin. Gave us his advice and we appreciated his honesty. We thought we might have had a problem with our gas shutting off in the boiler. He tested and retested and it was all good. Completed the job efficiently. Thank you.

Sue Harrison
Hinckley

Martin came to service our gas fire today and he provided a really excellent service; he communicated well before he arrived, he was polite, thorough and was really tidy - respecting our home throughout. He communicated with me really well about the job to help me understand what he was doing and his fee was very good value for money. I wouldn't hesitate to recommend Martin.

Annie

Very friendly know his job many thanks

George
Leicester

Martin was brilliant! Came out to do he job on very short notice, clean and tidy, connected gas hob, carried out all safety checks and provided certificates as required. 100% recommended 👍😊

A-Z Kitchen Fitters

Lovely Gentleman arrived when said and earlier, had problems with fitting but he solved and sorted it out for me, very pleased with the work done would recommend to everyone

Lou
Barwell

We would love to hear about your experience with Transform Heating.

Privacy policy

This privacy policy applies between you, the User of this Website and Transform Heating, the owner and provider of this Website. Transform Heating takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data	collectively all information that you submit to Transform Heating via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR	the General Data Protection Regulation (EU) 2016/679;
Transform Heating, we or us	Transform Heating of 2 Glenfield Road Leicester LE3 6AP;
User or you	any third party that accesses the Website and is not either (i) employed by Transform Heating and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Transform Heating and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, https://www.transformheating.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:
1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. “including” is understood to mean “including without limitation”;
5. reference to any statutory provision includes any modification or amendment of it;
6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Transform Heating and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Transform Heating is the “data controller”. This means that Transform Heating determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

We collect Data in the following ways:
1. data is given to us by you; and
2. data is collected automatically.

Data that is given to us by you

Transform Heating will collect your Data in a number of ways, for example:
1. 1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
in each case, in accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:
1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:
1. access to your account is controlled by a password and a user name that is unique to you.
2. we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: privacy@transformheating.co.uk.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:
1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase – the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
5. Right to data portability – the right to request that we move, copy or transfer your Data.
6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: privacy@transformheating.co.uk.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Transform Heating may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Transform Heating. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Transform Heating reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Transform Heating by email at privacy@transformheating.co.uk.

Monday	9:00 — 17:00
Tuesday	9:00 — 17:00
Wednesday	9:00 — 17:00
Thursday	9:00 — 17:00
Friday	9:00 — 17:00
Saturday	Closed
Sunday	Closed